Privacy Policy
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the website's imprint.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This can, for example, be data you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily involves technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint for this purpose and for other questions regarding data protection. You also have the right to lodge a complaint with the responsible supervisory authority.
Analysis tools and third-party tools
When you visit our website, your browsing behavior may be statistically analyzed. This is done primarily with cookies and so-called analysis programs. The analysis of your browsing behavior is generally anonymous; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you about your options for objection in this privacy policy.
Integration of the Trusted Shops Trustbadge / other widgets
Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g., quality seals, collected reviews) and to offer Trusted Shops products to buyers after an order.
This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. Within the scope of this privacy policy, we inform you below about the essential contractual content pursuant to Art. 26 (2) GDPR.
The Trustbadge is provided by a US CDN (Content Delivery Network) provider under joint responsibility. An appropriate level of data protection is ensured through standard data protection clauses and other contractual measures. Further information on Trusted Shops GmbH's data protection policy can be found in their privacy policy.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used primarily for statistical purposes and error analysis.
After completing your order, your email address, hashed using a cryptographic one-way function, is transmitted to Trusted Shops GmbH. The legal basis is Art. 6 (1) (f) GDPR. This serves to verify whether you are already registered for services with Trusted Shops GmbH and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH, and personal reference will then no longer be possible.
Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring uninterrupted operation. Processing may take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the USA by standard data protection clauses and other contractual measures, and in the case of Israel by an adequacy decision.
Within the framework of the joint controllership existing between us and Trusted Shops GmbH, please contact Trusted Shops GmbH with any data protection questions or to assert your rights using the contact options provided in the data protection information linked above. Regardless of this, you can always contact the controller of your choice. Your request will then be forwarded to the other controller for response if necessary.
2. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission over the Internet (e.g., when communicating by email) may have security gaps. Complete protection of data from access by third parties is not possible.
Note on the responsible party
The responsible party for data processing on this website is:
ELEO GmbH
Katrin Weinkauf
Ziegeleistr. 14
96269 Großheirath
Phone: 09565 / 509170
Email: datenschutz@eleo-zaun.de
Data Protection Officer: Lisa Thonhauser-Walter
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your previously granted consent at any time. To do so, simply send us an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the State Data Protection Commissioner of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done if technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after concluding a paid contract, you are obliged to provide us with your payment details (e.g., account number for direct debit authorization), this data is required for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser bar.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, Blocking, Deletion
Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as a right to correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint for this purpose and for other questions regarding personal data.
3. Data Collection on Our Website
Cookies
Some of our websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our service more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser to inform you about the use of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Cookies that are necessary for electronic communication or to provide certain functions you have requested (e.g., shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy.
Adjust cookie settings
Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.
The data entered into the contact form is therefore processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal email to us is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Newsletter
On our website, you have the opportunity to subscribe to ELEO GmbH's free newsletter. The newsletter informs you about current offers, new products, special promotions, and exclusive benefits. We also use the newsletter to inform you about surveys and competitions from time to time and to ask for your opinion about our services.
To register, you only need to provide your email address. For a personal address, you can voluntarily provide us with your title, first name, last name, and date of birth. After submitting the registration form, you will receive a confirmation email from us (double opt-in email). Your subscription to the newsletter will only become effective once you have clicked on the link in the confirmation email. If you do not click the link in the confirmation email, your registration will not be completed.
As part of this service and based on your consent, we will also collect and process usage data. Data processing for the implementation and optimization of the newsletter service is based on your consent in accordance with Art. 6 (1) (a) GDPR.
You can revoke your consent to the newsletter service at any time with future effect and unsubscribe from the newsletter. To do so, you can use the unsubscribe link provided at the end of each newsletter email or contact us using or providing the email address you registered for the newsletter; please use the contact details provided for this purpose. Your email address will then be deleted from the newsletter distribution list.
Sending surveys and offers
If you provided us with your email address when purchasing goods or services, we reserve the right to send you invitations to feedback surveys and regular offers for similar goods or services from our range by email. Pursuant to Section 7 (3) of the German Unfair Competition Act (UWG), no separate consent is required for this. Data processing is based on our legitimate interest in the transmission of personalized direct advertising in accordance with Art. 6 (1) (f) GDPR. However, if you initially objected to the use of your email address for this aforementioned purpose, we will of course not send you any emails. Even if you did not initially object, you are entitled to object to the use of your email address for the aforementioned advertising purposes at any time with future effect by notifying the controller (see the beginning of our privacy policy). Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.
Processing of data (customer and contract data)
We collect, process, and use personal data only to the extent necessary to establish, define, or modify the legal relationship (master data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. We collect, process, and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill them.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data transfer upon conclusion of contract for online shops, retailers, and shipping of goods
We only transfer personal data to third parties if this is necessary for the execution of the contract, for example to the company entrusted with the delivery of the goods or the credit institution commissioned with payment processing. Further transmission of data will not occur or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Application (application by email)
Purpose of data processing: Processing your application and conducting the application process; Consideration of your application in future application processes, provided that you have given your express consent.
Legal basis: Art. 6 (1) (a) GDPR, Art. 6 (1) (b) GDPR, Art. 9 (1) GDPR, Art. 49 (1) (a) GDPR
Data categories: master data, contact data, content data, contract data, connection data (if applicable), usage data (if applicable), and special categories of personal data (if applicable). of Art. 9 (1) GDPR (depending on the specific job advertisement; only the data relating to your application that you provide to us and that we are permitted to process in the context of applications will be stored).
Information on external pages of ELEO GmbH
Meta
We have set up pages about our company at the address https://www.facebook.com/ELEOPavillon/ and https://www.facebook.com/ELEOZaunsysteme/. When you access these pages, Facebook processes your personal data. We receive statistics on the use of this site derived from this data.
Legal basis: Art. 6 (1) (a) GDPR, Art. 49 (1) (a) GDPR.
Data categories: Master data, contact data, content data, usage data, connection data, and location data if applicable.
Recipient of the data: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") (as joint controller, Art. 26 GDPR – the essence of the agreement can be found at https://www.facebook.com/legal/terms/page_controller_addendum).
Data subject rights: Facebook is responsible for the implementation of your data subject rights. Facebook informs you about your data subject rights at https://www.facebook.com/legal/terms/information_about_page_insights_data.
On the "Instagram" platform of Meta Platforms Ireland
Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), we have at the addresses https://www.instagram.com/eleo_de, https://www.instagram.com/eleo.fr and https://www.instagram.com/eleo_it Pages about our company have been set up. When you access these pages, Facebook processes your personal data.
Legal basis: Art. 6 (1) (a) GDPR, Art. 49 (1) (a) GDPR.
Data categories: Master data, contact data, content data, usage data, connection data, and location data if applicable.
Recipient of the data: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") (as joint controller, Art. 26 GDPR – the essence of the agreement can be found at https://www.facebook.com/legal/terms/page_controller_addendum).
Data subject rights: Meta is responsible for the implementation of your data subject rights. Meta informs you about your data subject rights at https://www.facebook.com/legal/terms/information_about_page_insights_data.
On the "Pinterest" platform, we have set up pages at the following addresses: https://www.pinterest.de/eleo_de/, https://www.pinterest.de/eleo_fr/ and https://www.pinterest.de/eleo_it/. When you access these pages, Pinterest processes your personal data. We receive statistics on the use of this site derived from this data.
Legal basis: Art. 6 (1) (a) GDPR, Art. 49 (1) (a) GDPR.
Data categories: Master data, contact data, content data, usage data, connection data, and location data if applicable.
Recipient of the data: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
4. Analysis tools and advertising
Google Analytics
This website uses features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies." These are text files stored on your computer that enable an analysis of your website use. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP Anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that if you do this, you may not be able to use all of the website's functions to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set that prevents your data from being collected on future visits to this website: Deactivate Google Analytics. You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Contract data processing
We have concluded a contract for contract data processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google Analytics Remarketing
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions from Google AdWords and Google DoubleClick. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This feature allows the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device features of Google AdWords and Google DoubleClick. This allows interest-based, personalized advertising messages tailored to you based on your previous usage and browsing behavior on one device (e.g., mobile phone) to also be displayed on another of your devices (e.g., tablet or PC).
If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. This way, the same personalized advertising messages can be displayed on every device on which you log in with your Google Account.
To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising.
You can permanently opt out of cross-device remarketing/targeting by deactivating personalized advertising in your Google Account; to do so, follow this link: https://www.google.com/settings/ads/onweb/.
The data collected in your Google Account is aggregated exclusively on the basis of your consent, which you can give or withdraw to Google (Art. 6 (1) (a) GDPR). For data collection processes that are not merged into your Google Account (e.g., because you do not have a Google Account or have objected to the merger), the data is collected on the basis of Art. 6 (1) (f) GDPR. The legitimate interest arises from the website operator's interest in the anonymized analysis of website visitors for advertising purposes.
Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.
Google Ads and Google Conversion Tracking
This website uses Google Ads. ADS is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google Ads, we use the so-called conversion tracking. If you click on a display connected by Google, a cookie for conversion tracking will be set. Cookies are small text files that the Internet browser puts on the user's computer. These cookies lose their validity after 30 days and do not serve the personal identification of the users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can see that the user clicked on the display and was forwarded to this page.
Every Google Ads customer receives a different cookie. The cookies cannot be tracked on the websites of AdWords customers. The information obtained using the conversion cookies is used to create conversion statistics for ADS customers who have chosen conversion tracking. Customers learn the total number of users who clicked on their ad and were forwarded to a page with a conversion tracking day. However, you do not receive any information with which users can be identified personally. If you do not want to participate in tracking, you can object to this use by easily deactivating the cookie of Google Conversion tracking using your internet browser under user settings. You will not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
More information about Google Ads and Google Conversion Tracking can be found in Google's data protection regulations:
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of the cookies when the browser is closed. When deactivating cookies, the functionality of this website can be restricted.
Bing Universal Event Tracking (Uet)
On our website, Bing ADS is collected and saved with the Bing Ads technologies, from which usage profiles are created using pseudonyms. This is a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website if they have reached our website via advertisements from Bing Ads. If you get to our website via such a display, a cookie will be placed on your computer. A Bing Uet Day is integrated on our website. This is a code through which some non-personal data is stored in conjunction with the cookie about the use of the website. This includes the length of stay on the website, which areas of the website have been called up and which display the users have reached the website. Information on your identity is not recorded.
The information recorded is transferred to Microsoft servers in the USA and saved there for a maximum of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. As a result, the functionality of the website can be restricted.
In addition, Microsoft may be able to pursue their usage behavior over several of their electronic devices through so-called cross-device tracking and is therefore able to show personalized advertising on or in Microsoft website and apps. You can deactivate this behavior under http://choice.microsoft.com/de-de/opt-out
More information about the analysis services of Bing can be found on the Bing Ads website ( https://help.bingads.microsoft.com/#apex/3/de/53056/2 ). You can find more information on data protection at Microsoft and Bing in the data protection regulations of Microsoft ( https://privacy.microsoft.com/de-de/privacystatement ).
Microsoft Clarity
When you visit this website, personal data is processed. Categories of data processed: Data for the creation of usage statistics. Purpose of processing: Anonymisation and creation of statistics and analysis of usage behaviour. Legal basis for processing: Your consent in accordance with Art. 6 (1) a GDPR. Data is transferred to: the independent controller Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. The legal basis for the transfer of data to Microsoft Ireland Operations Ltd. is your consent in accordance with Art. 6 (1) a GDPR. This may also involve the transfer of personal data to a country outside the European Union. The transfer of data to the USA is based on Art. 45 GDPR in conjunction with the adequacy decision C(2023) 4745 of the European Commission, as the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF). To contact the data protection officer of Microsoft Ireland Operations Ltd. by email: https://www.microsoft.com/de-at/concern/privacy. The privacy policy of Microsoft Ireland Operations Ltd.: https://privacy.microsoft.com/de-de/privacystatement.
5. Plugins and tools
Google Web Fonts
This page uses so -called web fonts to present fonts that are provided by Google. When calling a page, your browser invites the web fonts you need to correctly display texts and fonts.
For this purpose, the browser you use connection to the Google servers must include. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
If your browser web fonts does not support, a standard font is used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq
Google Maps
This page uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offers and in a slight findability of the places specified by us on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
More information on dealing with user data can be found in Google's data protection declaration:
6. Payment providers
PayPal
On our website, we offer payment via PayPal. The provider of this payment service is the PayPal (Europe) S.à.r.l. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you select the payment via PayPal, the payment data you enter will be transmitted to PayPal.
The transmission of your data to PayPal takes place on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing of a contract). You have the option of revoking your consent to data processing at any time. A revocation does not affect the effectiveness of data processing processes in the past.
Klarna
On our website, we offer payment via Klarna. The provider of this payment service is the Klarna Bank, German Branch, Chausseestrasse 117, 10115 Berlin (hereinafter "Klarna").
In order to be able to offer you the payment options from Klarna, we will transmit personal data, such as contact details and order data, to Klarna. So Klarna can assess whether you can use the payment options offered via Klarna and adapt the payment options to your needs. General information about Klarna you will receive here . Your personal information will be made by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Clutch data protection regulations